Privacy policy
Updated 2026-09-19
1. Controller
POW!Panel / Olivier Wambacq (sole proprietorship) is the data controller.
POW!Panel - Olivier Wambacq, sole proprietorship
August Vermeylenstraat 10, 8520 Kuurne, Belgium
KBO 0712.496.177 · VAT BE0712.496.177
info@powpanel.be · +32 476 96 21 51
Privacy contact: info@powpanel.be
2. Data and purposes
We process data needed to handle orders and delivery; invoicing (including via Billit where required by law); custom dimensions for Onshape production; customer accounts (e-mail and hashed password); payment via Mollie (we do not store card numbers); and technical/cookie data for security and site operation.
3. Retention
Invoices: 7 years. Account data while the account is active (plus any legal residual period). Custom configuration data without a completed order: maximum 2 months.
4. Sharing
We never sell your data. We only share with processors needed for the service: Mollie (payments), Billit (invoicing), Onshape/PTC (parametric CAD for custom), and hosting providers.
5. Transfers outside the EU
Onshape may process data in the US under GDPR safeguards (including SCCs). Mollie and Billit operate in the EU.
6. Security
Self-hosted VPS, HTTPS, hashed passwords, and limited admin access.
7. Cookies
Necessary cookies always run. Non-essential cookies only with consent via the cookie banner (when enabled), and can be withdrawn.
8. Your rights
You may request access, rectification, erasure, restriction, objection, and withdrawal of consent where applicable, via the contact above.
Complaints: Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).