Privacy policy

Updated 2026-09-19

1. Controller

POW!Panel / Olivier Wambacq (sole proprietorship) is the data controller.

POW!Panel - Olivier Wambacq, sole proprietorship

August Vermeylenstraat 10, 8520 Kuurne, Belgium

KBO 0712.496.177 · VAT BE0712.496.177

info@powpanel.be · +32 476 96 21 51

Privacy contact: info@powpanel.be

2. Data and purposes

We process data needed to handle orders and delivery; invoicing (including via Billit where required by law); custom dimensions for Onshape production; customer accounts (e-mail and hashed password); payment via Mollie (we do not store card numbers); and technical/cookie data for security and site operation.

3. Retention

Invoices: 7 years. Account data while the account is active (plus any legal residual period). Custom configuration data without a completed order: maximum 2 months.

4. Sharing

We never sell your data. We only share with processors needed for the service: Mollie (payments), Billit (invoicing), Onshape/PTC (parametric CAD for custom), and hosting providers.

5. Transfers outside the EU

Onshape may process data in the US under GDPR safeguards (including SCCs). Mollie and Billit operate in the EU.

6. Security

Self-hosted VPS, HTTPS, hashed passwords, and limited admin access.

7. Cookies

Necessary cookies always run. Non-essential cookies only with consent via the cookie banner (when enabled), and can be withdrawn.

8. Your rights

You may request access, rectification, erasure, restriction, objection, and withdrawal of consent where applicable, via the contact above.

Complaints: Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).